The Secret to Happiness: Happier Employees Plus Happier Customers Equals Raving Fans

Join me and Richard Clarke as we explore how happiness is the secret to happy employees, happy customers and higher revenue. Richard is the founder of Secret Source, an IT outsourcing company, based in Spain. In 2014 Richard had a theory that if he set up a company whose main objective was to make its team and clients happy, revenue and profits and the traditional definitions of success would follow. So, for the last 9 years Richard has been studying the Science of Happiness and applying it to the workplace.